WK Dickson honored with national award for client satisfaction
WK Dickson was notified this week that we have received the Premier Award for Client Satisfaction, the highest honor related to the client experience in our industry. The award is sponsored by PSMJ Resources and will be presented at the annual AEC Summit in Denver next month.
Working together with the developers of the Client Feedback Tool, PSMJ selects finalists based on specific scoring criteria such as above-average response rates, clearly indicating high levels of client engagement; consistent follow-up strategies, documenting actions after critical feedback events; and highly consistent feedback scores, creating predictable outcomes for clients.
PSMJ’s Premier Award for Client Satisfaction recognizes only the top 20 AEC firms in North America as evaluated by clients thereby putting WK Dickson in elite company.